Go the extra mile with a big smile
Writing a student charter is only one step in looking after your university's customers, says Harriet Swain. You need to keep your promises, be accessible and listen to any feedback and act on it...
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Many hats to keep things fresh
Name : Chris Megone Age : 48 Job : Director of the interdisciplinary applied ethics centre of excellence for teaching and learning, director of the MA in healthcare ethics, knowledge transfer...
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Ask the panel
Worried about your employment, maternity, pension rights? Send your questions to The Times Higher advice panel. 'The student union at my university runs a mature students' society. The society...
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Pension deal aims to avert staff loss
Some older academics in the TPS will now be able to work and claim a pension, says Chloe Stothart A key reform of one of the higher education sector's main pension schemes could help prevent an early...
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Who got that cash?
Academics at De Montfort University have won a £500,000 research grant from the Arts and Humanities Research Council to carry out the next phase in a literary research project that started in the...
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Bournemouth seeks master of media learning
Bournemouth University is advertising this week for an academic with expertise in how to teach media studies to fill a new chair in its Media School. The chair, which comes with a salary of up to £60...
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The long drive to bring early-career researchers in from cold
Preparing researchers for careers in and outside academe has been a longstanding issue for the Government, research councils, universities and employers alike. But the topic came to the fore with the...
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QAA pans uneven postgrad support
Many UK universities still fail to provide the personal development and training needed by novice researchers to help set them up for a career as an academic, the Quality Assurance Agency said this...
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Top pay to tempt key staff
ߣߣÊÓƵn universities look abroad for high-flyers in run-up to new research assessment. Geoff Maslen reports. ߣߣÊÓƵn universities have begun retrenching academics with poor research records...
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US foundation donates $11m in Nigerian aid
The independent US-based MacArthur Foundation has given about $11 million (£5.6 million) support to four Nigerian institutions: the universities of Ibadan and Port Harcourt, Ahmadu Bello University,...
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Bank offers loans that institutions in EU can build on
When academics think of European Union funding, they often cite the European Commission's framework programmes, but another EU institution, the European Investment Bank, is playing an increasingly...
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Baby-boomers crisis warning
Ontario has too many students for too few university places. Stephen Strauss explains. The news that Ontario, Canada's most populous province and home to upwards of 40 per cent of its university...
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Harvard names a female president for the first time
Only a year after its combative president stirred worldwide controversy with remarks about the academic qualifications of women, Harvard University has replaced him with the first female chief...
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Social law is victim of debt
The debt incurred by American law school students to pay escalating tuition fees is deterring them from work in social-service jobs, which pay lower salaries than private-sector jobs at high-priced...
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When will UK act to grind down the degree mills?
Fake institutions in the US will soon face criminal charges, but Britain has yet to take the issue seriously, says Geoffrey Alderman. Within a few days of taking control of the US Congress, the...